![]() If you receive a replacement device due to a damage or extended warranty service request and if we do not receive your original device within 30 days, or if you return your original device with a locking feature enabled, you will be charged a non-returned equipment fee or locked device fee (as applicable) up to $800.00 depending on the device tier. We will cover the cost to replace the protected device up to a maximum of $3,000, inclusive of protected accessories, per service request depending on the tier of your protected device. Replacement devices may be new or refurbished versions of the same or a comparable model, in our discretion.You can find a specimen copy of your insurance policy at /servicerequest in the Resources section. For complete details of insurance coverages, eligibility, conditions and exclusions, please refer to the insurance policy. Coverage may provide a duplicate of other sources of coverage. Device Protection is optional and not required for purchase of wireless services or devices. Policies are underwritten by Zurich Insurance Company Ltd (Canadian Branch), distributed by Rogers, and administered by Likewize Device Protection, Ltd. In Quebec as of 26 July 2023, Device Protection is an insurance offering. If accepted, protection is effective on the date the enrollment was requested. Within 30 days of requesting enrollment in a Device Protection plan, consumers will be notified of their acceptance in the plan. ![]() The insurance portion of your protection is a contract between you and AIG Insurance Company of Canada and not Likewize or Rogers. Rogers, Likewize Device Protection, Ltd., and third parties who offer the Device Protection plans may receive compensation or other consideration for offering the plans. Consumers who elect the plan are contracting with AIG Insurance Company of Canada and not with Rogers or any third party who offers the program. The insurance policy for Device Protection is underwritten by AIG Insurance Company of Canada, who may be contacted at 120 Bremner Boulevard Suite 2200 Toronto, Ontario, M5J 0A8. The Device Protection plans in MB and SK offers combined insurance policy for lost/theft/accidental damage from handling and service contract plan for warranty/extended warranty. Full program terms and conditions available at /servicerequest. ±Offers subject to change without notice.
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